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Most SACCOs ask for a copy of your national ID, KRA PIN and a passport photo, plus a registration fee. Confirm with Family.
Apply online We send your application to the SACCO.Be the first on the guarantor board: members guarantee each other, and phone numbers are shared only when both agree.
Open the guarantor boardNone listed right now. Post a buy request or sell yours.
Family hasn't published a Paybill number that we could confirm on its official channels. Visit any Family office to ask.
Ask Family for a statement or about its mobile banking options. Visit any Family office to ask.
Family's head office is at 10th Family Bank Towers, Nairobi CBD, Nairobi County.
Bring your national ID and KRA PIN; Family will tell you anything else it needs. You can apply online on SaccoLink and we'll send your application to Family.
Loans are for members. How long you must save first, how much you can borrow against your deposits, and how many guarantors you need are set by Family, so ask a branch for the loan form and current terms. If you need a guarantor from Family, its SaccoLink guarantor board lets members guarantee each other.
Give Family written notice. Deposits are usually refunded after a notice period once your loans and any guarantees you have given are cleared. Share capital is normally not refunded, but you can sell it to another member, for example on SaccoLink.
Yes. Family is on SASRA's 2026 list of SACCOs authorised to take non-withdrawable deposits: members save deposits and share capital and borrow against them, but it doesn't run withdrawable (FOSA) accounts.
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